Internet Dedicated Services

Internet Dedicated Services are high-speed, always-on internet connections designed for businesses, providing them with guaranteed, symmetrical bandwidth and reliable performance unlike shared residential connections. This service includes business-grade features, scalable options from 2 Mbps to  Gbps, and support for critical applications and data centers. It is suitable as a primary connection or a business continuity solution, offering options like tiered and burstable access, and can be enhanced with security services such as DDoS protection.

Key Features and Benefits:

Unlike standard shared broadband, which can slow down during peak usage times, a dedicated connection guarantees consistent performance backed by robust service level agreements (SLAs). 

• Guaranteed Bandwidth: You receive the full amount of bandwidth you pay for at all times, which is not shared with other businesses or organizations.

• Symmetrical Speeds: Upload and download speeds are equal, which is vital for businesses that frequently transfer large files, use cloud services, or rely on video conferencing and VoIP.

• Service Level Agreements (SLAs): Performance metrics such as network availability (often 100% network availability is guaranteed), latency, packet loss, and repair timeframes are contractually guaranteed.

• Enhanced Security: The private connection inherently offers greater security than shared access, with options for additional security services like Denial of Service (DDoS) protection and firewalls.

• Scalability and Flexibility: Businesses can scale bandwidth up or down as needed and choose from flexible pricing plans, including flat monthly rates or usage-based options (Burstable Select).

• Proactive Monitoring and Support: Includes 24/7 proactive monitoring, traffic reporting, and customer support, often with a dedicated account manager for major issues.

• Advanced Features: Support for various connectivity options (Ethernet, fiber, TDM), static IP addresses, and integration with advanced networking solutions like SD-WAN. 

Who is it For?

Internet Dedicated Services are best suited for organizations that cannot afford internet downtime or inconsistent performance: 

• Businesses with a large number of employees or remote users

• Companies that use mission-critical, real-time applications, cloud services, or data centers

• Organizations requiring high-resolution data transfer, such as medical imaging or graphic design firms 

For more information, you can explore the MassLocal Business website or contact a representative to discuss specific business needs.