Internet Dedicated Services

Internet Dedicated Services are high-speed, always-on internet connections designed for businesses, providing them with guaranteed, symmetrical bandwidth and reliable performance unlike shared residential connections. This service includes business-grade features, scalable options from 2 Mbps to  Gbps, and support for critical applications and data centers. It is suitable as a primary connection or a business continuity solution, offering options like tiered and burstable access, and can be enhanced with security services such as DDoS protection.

Key Features and Benefits

Unlike standard shared broadband, which can slow down during peak usage times, a dedicated connection guarantees consistent performance backed by robust service level agreements (SLAs). 

• Guaranteed Bandwidth: You receive the full amount of bandwidth you pay for at all times, which is not shared with other businesses or organizations.

• Symmetrical Speeds: Upload and download speeds are equal, which is vital for businesses that frequently transfer large files, use cloud services, or rely on video conferencing and VoIP.

• Service Level Agreements (SLAs): Performance metrics such as network availability (often 100% network availability is guaranteed), latency, packet loss, and repair timeframes are contractually guaranteed.

• Enhanced Security: The private connection inherently offers greater security than shared access, with options for additional security services like Denial of Service (DDoS) protection and firewalls.

• Scalability and Flexibility: Businesses can scale bandwidth up or down as needed and choose from flexible pricing plans, including flat monthly rates or usage-based options (Burstable Select).

• Proactive Monitoring and Support: Includes 24/7 proactive monitoring, traffic reporting, and customer support, often with a dedicated account manager for major issues.

• Advanced Features: Support for various connectivity options (Ethernet, fiber, TDM), static IP addresses, and integration with advanced networking solutions like SD-WAN. 

Who is it For?

Internet Dedicated Services are best suited for organizations that cannot afford internet downtime or inconsistent performance: 

• Businesses with a large number of employees or remote users

• Companies that use mission-critical, real-time applications, cloud services, or data centers

• Organizations requiring high-resolution data transfer, such as medical imaging or graphic design firms 

For more information, you can explore the Masslocal Business website or contact a representative to discuss specific business needs.